Meeting notes, 12 January 2026. Present: Ada, Emre, Lena. The West region missed its delivery target for the third month in a row; 14% of orders arrived late. Emre will talk to a second carrier and report back by 30 January. The Rotterdam warehouse move is on schedule and finishes in March. Budget for the new carrier trial: EUR 18,000, approved by Ada. Lena raised that the returns form still asks for a fax number; it will be removed in the next release.